Privacy Policy

1. Introduction

This Privacy Policy explains how Dexichange processes personal data when you use our website to prepare and submit a cryptocurrency swap order through an integrated third-party exchange provider.

Your privacy is important to us . We process personal data in accordance with applicable laws , including the General Data Protection Regulation (EU) 2016/679 ("GDPR").

2. What Data We Collect

When you create an order through our website, we process the information needed to prepare and route it, along with limited technical information needed to record and support the order:

Order information: selected currencies, amount, recipient wallet address, and any memo/tag or refund details you enter.

Technical information: IP address, browser user-agent, accepted language, selected exchange provider, and the provider’s order identifier.

We do not ask you to submit identity documents to Dexichange for ordinary use of this website.

The third-party exchange provider may separately request identity or other information under its own terms and privacy policy. If you continue with that provider, its collection and use of the information you provide to it are governed by its policies.

3. How We Use Your Data

We use your data for the following purposes :

To prepare and transmit your requested order to the exchange provider assigned to it, and to support order tracking.

To secure the website, prevent misuse, and maintain records of orders created through our integrations.

We do not perform identity verification through this website. Any verification required for an exchange is handled by the third-party provider under its own policies.

4. Legal Bases for Data Processing

We process your personal data based on:

Taking steps at your request to prepare and submit an order through an exchange provider.

Our legitimate interests in securing the website, preventing misuse, and keeping operational order records.

5. Data Retention

We retain order and technical records for as long as needed to operate and support the service, resolve order issues, meet applicable legal requirements, and protect our legitimate interests. Retention periods may vary according to the type of record and the circumstances of the order.

6. Data Sharing

We may share your data with :

The third-party exchange provider assigned to your order, so it can process that order under its own terms and privacy policy.

Law enforcement authorities or regulatory agencies ( where required by law ).

Hosting, analytics, and security providers that help us operate the website.

7. Your Rights

You have the right to:

Request access to your personal data .

Request correction or deletion of your data .

Restrict or object to data processing .

Withdraw consent ( where processing is based on consent ).

File a complaint with your local data protection authority .

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access , alteration , disclosure , or destruction .

9. International Data Transfers

The exchange provider and technology providers may process information in countries outside your own. Please review their privacy policies for details about their processing and any applicable safeguards.

10. Changes to This Policy

We reserve the right to update this Policy . Significant changes will be communicated through our website or via email.

11. Contact Us

If you have any questions about how we process personal data , please contact us at:

Email: support@dexichange.com

Company Name : Dexichange